Career Opportunities >> DISPATCHER - DEPT 1700
DISPATCHER - DEPT 1700
Summary
Title:DISPATCHER - DEPT 1700
ID:13297
State:LA
City:BATON ROUGE
Job Type:Clerical / Administrative
Work Schedule:12 HOUR ROTATING SHIFT (DAYS/NIGHTS/WEEKENDS/HOLIDAYS)
Additional Requirements:N/A
Description

Job Title:  Dispatcher/Marine Coordinator    
 
Business Unit:  SGS Petroleum Service Corporation
 
Department:  1700
 
Primary Responsibilities:  Provides customer service to both internal and external customers by receiving telephone calls in our 24-hour dispatch communication center.  Takes work orders from customers and dispatches employees (Tankermen) to complete those jobs in a timely manner.
 
Reporting to:  Dispatch Manager
 
Specific Responsibilities:

  • Answers phone calls and takes work orders from our external customers.
  • Enters work orders into the computer system.
  • Dispatches Tankermen to specific worksites.
  • Collects job related information from the Tankerman once that job is completed.
  • Enters job related information into job records in the computer system.

Skills/Qualifications:

  • Problem solver
  • Ability to multi-task, such as answering multiple phone calls while entering computer data.
  • People skills, including patience to deal with customers, employees, and co-workers.
  • Exceptional customer service with both internal and external customers (ability to maintain professional and working relationship with customers and employees).
  • Exceptional communication skills, such as the ability to effectively communicate information to relief dispatchers at shift turnover.
  • Team player attitude.
  • Computer literacy, including the ability to learn the computer database and understand how to receive, enter, and dispatch job orders using the database.
  • Ability to learn customer and area-specific requirements and keep up with changes or new procedures.
  • Ability to logically dispatch each job so that the work force is dispersed fairly and to the best advantage of all involved.
  • Ability to work a 12 hour rotating day and night shift.

About Us: SGS Petroleum Service Corporation is a growing company with a proud tradition of excellence in providing product handling, operations, and logistics support at major oil refineries, chemical plants, and storage terminals in the United States and Canada. 
 
Job Benefits: affordable options for group, medical, dental, life, and disability insurance with company paying a portion of the premiums; matching 401(k) plan; employee discounts; industry-leading training and leadership development programs; paid sick leave, vacations, and holidays; safety incentives and bonuses; and much more. 
 
Job Requirements: 18 years or older and legally able to work in the U.S.; stable work history with good references from past employers; pass a drug screen, physical, and background check; and speak fluent English. 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company’s rights to assign or reassign duties and responsibilities to this job at any time.

Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, protected veteran status or disability
 

SGS Petroleum Service Corporation (PSC) is an EOE/AA/M/F/Vet/Disability Employer and
committed to a drug-free and harassment-free work environment.
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