Job Summary: Petroleum Service Corporation is looking for a motivated self-starter who is able to work independently and become an integral part of our Information Technology team. The IT Application Specialist is responsible for supporting our application environment by collaborating with other IT team members, internal customers and vendors. This position requires an individual with the ability to identify opportunities for improved user experience and efficiencies while working hand in hand with our internal customers. In addition, a background in a development language is desired for this role, providing the basis for support of our existing applications. The candidate must be comfortable with providing some technical / desktop support to internal customers as needed.

Work Schedule: Monday - Friday

Job Duties & Responsibilities:

• Provides application level technical support
• Understands our business solutions and each integration point to appropriately diagnose and expediently support our internal customers
• Identifies architectural requirements by interviewing customers; analyzing applications, programming, and operations; evaluating existing and proposed systems; recommending solutions to infrastructure
• Creates well-structured project plans, engaging with stakeholders as needed and driving projects to completion on time and budget
• Adheres to current documentation methodologies and contributes to existing knowledgebase
• Steers internal discussions to prioritize software enhancements and software projects
• Supports users in troubleshooting Microsoft Office suite and supports Microsoft Operating Systems as needed, including use of remote access tools
• Assists with setup and deployment of new computers and devices
• Provides telephone, in-person and online support to end-users
• Maintains technical knowledge by attending educational workshops and reviewing publications
• Works independently under remote supervision, and thrives in a team environment to provide support to our internal customers in a timely manner and with a positive customer service attitude

Job Qualifications:

• Associate Degree in IT Related Field
• 5 years of experience in IT application/technical support
• Knowledge of .Net programing (Visual Basic, Csharp)
• Familiarity with RPG programing or iSeries is a plus
• Basic SQL Knowledge desired
• Experience with MS office products (Word, Excel, PowerPoint)
• Willingness to learn and provide technical/desktop support
• Excellent problem-solving abilities
• Professional oral, written, technical, and business communication skills
• Adaptability to change and able to manage competing demands, demonstrate a sense of urgency and reliability
• Must be a self-starter with a strong work ethic who takes the initiative to get things complete
• 18 years or older and legally able to work in the U.S.
• Stable work history with good references from past employers.
• Pass a drug screen, physical, and background check.
• Speak fluent English.
• PSC is a veteran-friendly company. Previous military experience and proven ability to follow procedures is a plus.

Why join the PSC team?

• As the leader in product handling and site logistics for refineries, chemical producers, and marine transportation providers, Petroleum Service Corporation offers plant jobs with great earning potential and advancement opportunities.
• We've been in business since 1952 and have a strong reputation for quality service, safety, and environmental protection.
• Our employees are our #1 asset, and we invest considerable time and resources to train them well, keep them safe, and provide them with opportunities to gain valuable industry experience.
• The work we do makes a huge impact in our nation's economy. Check out our videos at petroleumservice.com/videos to learn more.
• Hear what some of our employees have to say about working for us at petroleumservice.com/testimonials

Employee Benefits:

• A variety of medical insurance options with the company paying a portion of the premiums, as well as affordable plans for dental, vision, accident, and critical illness coverage for employees and their families
• Company-paid life insurance and long-term disability insurance
• Matching 401(k) plan to help employees save money for retirement
• Holidays, sick leave, and vacation benefits vary by work group and job classification
• As a member of the SGS global family, our employees are eligible for group purchasing discounts for new auto purchases, homeowners' and auto insurance coverage, and cell phone service.
• Safety incentives and bonuses
• Industry-leading training and development programs

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skill, and/or ability required.

This job description should not be construed as an exhaustive statement of duties, responsibilities or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.